REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Personal and Social Adjustment Services
For Period Ending December 31, 2007

Red
Oak Work Center

GOALS

GRADE

COMMENTS

Effectiveness Measure:

85% of participants will make progress on chosen goals.      

 

A++

 

89% of participants have shown progress

(105% of goal)

Efficiency Measure:

75% of participants will maintain 90% attendance for chosen classes. 

 

D

Only 47% of participants have maintained 90% attendance.  (63% of goal has been met)

Participant Satisfaction: 

Participants will score 95% on Satisfaction Surveys for classes. 

 

A++

3 surveys were completed.  All had scores of 100%.

(105% of goal)

Progress Measure:

Classes will impact on barriers to independence for 80% of participants. 

 

A++

87.5% or twenty-one of twenty-four classes have had an influence on participant independence.

(109% of goal)

 

                        Total Score

 

A+

 

REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Personal and Social Adjustment Services
For Period Ending December 31, 2007

Shenandoah
Work Center

GOALS

GRADE

COMMENTS

Effectiveness Measure:

85% of participants will make progress on chosen goals.        

 

B+

Only 12 of 16 or 75% of individuals have made progress on their goals.  (88% of goal met)

Efficiency Measure:

75% of participants will maintain 90% attendance for chosen classes. 

 

D

Only 50% of participants maintained 90% attendance.

(67% of the goal has been met)

Participant Satisfaction: 

Participants will score 95% on Satisfaction Surveys for classes. 

 

A++

 

All four surveys had scores of 100%

(105% of goal)

Progress Measure:

Classes will impact on barriers to independence for 80% of participants.

                                                                               

 

A

Only 75% of consumers have had a positive impact on one area of more independence.  (94% of goal has been met)

 

                        Total Score

 

B+

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Day Habilitation Services
For Period Ending December 31, 2007
Red Oak

GOALS

GRADE

COMMENTS

 Effectiveness Measure:

80% of participants will participate in activities.

 

 

 

A++

 

Participation rate for this period was 91%.

(114% of goal)

 Efficiency Measure: 

Balance expenses and revenues to support these services. 

 

 

A+

 

Net earnings of $1746.45 for this period.

(100% of goal)

 Consumer Satisfaction:

Annual satisfaction surveys will be completed with scores of 90% or more.

 

A++

 Eight scores or 100%

(111% of goal)

 

 Progress Measure:

Individuals will maintain attendance at 90%

 

A++

 Achieved 91.5% attendance rate.

(102% of goal)

 

                                                  Total

            A++

  

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Day Habilitation Services
For Period Ending December 31, 2007
Shenandoah

GOALS

GRADE

COMMENTS

 Effectiveness Measure:

80% of consumers will participate in activities.

  

 

 

A++

 

91% participation rate maintained this period.

(114% of goal)

 Efficiency Measure: 

Balance expenses and revenues to support these services.

 

 

 

A+

 

Net earnings of $1746.45 for this recent six months.

(100% of goal)

 Consumer Satisfaction:

Annual satisfaction surveys will be completed with scores of 90% or more.

 

 

A++

 

10 surveys completed and all scored 100%.

(111% of goal)

 Progress Measure:

Individuals will maintain attendance at 90%

 

 

 

A++

 

Attendance for the reporting period averaged 96%.

(107% of goal)

                                              

                                                                Total

 

A++

  

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
NISH CONTRACT / COUNCIL BLUFFS
July 1 – December 31, 2007

GOALS

GRADE

COMMENTS

 Effectiveness Measure:  90% of consumers will maintain or increase average hourly wage.

 

              B+

 87% of this goal has been met this semi-annual period.

 Efficiency Measure:  Consumers will perform at least 95% of the work tasks completed on this contract. 

           A+

 Quarterly reports show 95.36% and 95.44% each quarter for this semi-annual period.  Goal has been met at 100%.

 Consumer Satisfaction:  Obtain annual satisfaction scores of 95% or more.

A++

 Average score was 99.7%.  Goal has been met at 105%.

 Progress Measure: 90% of the crew members will maintain or increase score on Individual Performance Evaluations. 

              B+

 87% of goal has been met.

 

                                                 Total

 

A

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Organizational Employment
July 1 – December 31, 2007

Red
Oak Work Center

GOALS

GRADE

COMMENTS

Effectiveness Measure:

70% of individuals receiving services will maintain or increase their Individual Performance Evaluation Score

 

 

A++

 

43 of 49 used in this comparison or 88% maintained or increased their score.  (125% of goal)

Efficiency Measure:

Reduce number of non-productive hours due to behavioral issues by 50%.

 

 

D

Unproductive use of available production time averaged 6.2%.

(63% of goal)

Individual Satisfaction:

Individuals receiving services will score at least 95% on annual survey.

 

A++

 

Goal met at 105%.

Progress Measure:

70% of individuals receiving services will maintain or increase their production rate.

 

 

B

 

Goal not met.  30 of 51 maintained or increased their score.  (84% of goal)

                                             Total

                   A

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Organizational Employment
July 1 – December 31, 2007

Shenandoah
Work Center

GOALS

GRADE

COMMENTS

Effectiveness Measure:

70% of individuals receiving services will maintain or increase their Individual Performance Evaluation Score

 

 

B

 

Only 29 of 50 maintained or increased their score.  (83% of goal)

Efficiency Measure:

Reduce number of non-productive hours due to behavioral issues by 50%.

 

 

D

Unproductive use of available production time was at 3.14% average for this period.  (67% of goal)

Individual Satisfaction:

Individuals receiving services will score at least 95% on annual survey.

 

A++

 

Goal met at 105%.

Progress Measure:

70% of individuals receiving services will maintain or increase their production rate.

 

 

C+

 

Only 29 of 54 participants maintained or increased their production  rate.

(84% of goal)

                                

                                                            Total

 

B

 

 REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Employment Resources - Community Employment
July 1 – December 31, 2007

Goals

Grade

Comments

Number of individuals placed with major disabilities

 

A+

 

Place individuals in VR Closure Status

 

D

Some of the placements still required follow-along Job Coaching, so their status had not yet achieved VR Closure Status

Average wage of new community employee – Goal - $6.20 Current - $6.20

 

A+

 

Number of people getting the job that matches their desired job goal.

 

A+

 

Individuals get job within four months of referral

 

D

Getting people placed within 4 months remains an on-going concern.  The problem here is tied to lack of job availability and a need for better employer education.

Individuals happy with job and services

 

B+

Job Coach availability is tied to customer satisfaction.

Employers happy with services

A

 

Funding sources satisfied with services

 

A+

 

Individuals with jobs in the community competitively employed

 

A

 

Individuals successfully completing six months of competitive employment with improved job situations i.e. increase in hours, pay raise, transfer to a better job.

 

D

Instead of increases/improvement in these areas, many placements have experienced a cutback or decrease in these areas.  We believe this to be a sign of the economic times.  The increase in minimum wage to $7.25 on 7-1-08 will most likely also result in labor force reductions and changes in # of hours worked.

Employment Resources – Community-Based Vocational Assessment

Vocation Goal decision met

A

 

“Support Needs” met

A+

 

Evaluations completed within two months

D

We continue to struggle with meeting this outcome.  Staff availability (We only have part-time staff), employer availability, and client willingness continue to impact this.

Individuals are satisfied with service

A

 

Funding sources are satisfied with service

A+

 

Most individuals served

A

 

Employment Resources – Work Adjustment

Consumers ready to be placed in community jobs when done

D

These services have been time-limited by virtue of the funding.  It is difficult to prepare people with significant barriers for community jobs within the time frame available.

Increase number of individuals serviced

D

There have been minimal referrals for this service.  This is driven by the funders not NPI

Individuals are happy with services

A+

 

Funding sources are happy with  services

A+

 

An individual’s training objectives match his or her job goals

A+

 

Employment Resources – Work Evaluation

Assess if person is able to work in community

 

A

 

Variety of work settings and tasks available to match consumer interest

A

 

Evaluation started within 30 days of referral

B

One evaluation was not started within 30 days due to issues related to the person being evaluated and not NPI.  All others were started within 30 days of referral.

Evaluation and all paperwork completed within 45 working days of start date

A

 

Person gains satisfaction from services

A

 

Grading Scale
Over 10% = A++
100% - 95% = A+
95% - 90% = A
90% - 85% =B+
85% -80% = B
80% - 75% = C+
75% - 70% = C
Below = D