|
| |
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Personal and Social Adjustment Services
For Period Ending December 31, 2007
Red Oak Work Center |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
85% of participants
will make progress on chosen goals. |
A++ |
89% of participants
have shown progress
(105% of goal) |
|
Efficiency Measure:
75% of participants
will maintain 90% attendance for chosen classes. |
D |
Only 47% of
participants have maintained 90% attendance. (63% of goal has been met) |
|
Participant
Satisfaction:
Participants will
score 95% on Satisfaction Surveys for classes. |
A++ |
3 surveys were
completed. All had scores of 100%.
(105% of goal) |
|
Progress Measure:
Classes will impact
on barriers to independence for 80% of participants. |
A++ |
87.5% or twenty-one
of twenty-four classes have had an influence on participant
independence.
(109% of goal) |
|
Total Score |
A+ |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Personal and Social Adjustment Services
For Period Ending December 31, 2007
Shenandoah Work Center |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
85% of participants
will make progress on chosen goals. |
B+ |
Only 12 of 16 or 75%
of individuals have made progress on their goals. (88% of goal met) |
|
Efficiency Measure:
75% of participants
will maintain 90% attendance for chosen classes. |
D |
Only 50% of
participants maintained 90% attendance.
(67% of the goal has
been met) |
|
Participant
Satisfaction:
Participants will
score 95% on Satisfaction Surveys for classes. |
A++ |
All four surveys had
scores of 100%
(105% of goal) |
|
Progress Measure:
Classes will impact
on barriers to independence for 80% of participants.
|
A |
Only 75% of
consumers have had a positive impact on one area of more independence.
(94% of goal has been met) |
|
Total Score |
B+ |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Day Habilitation Services
For Period Ending December 31, 2007
Red Oak |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
80% of participants
will participate in activities.
|
A++ |
Participation rate
for this period was 91%.
(114% of goal) |
|
Efficiency
Measure:
Balance expenses and
revenues to support these services. |
A+ |
Net earnings of
$1746.45 for this period.
(100% of goal) |
|
Consumer
Satisfaction:
Annual satisfaction
surveys will be completed with scores of 90% or more. |
A++ |
Eight scores or
100%
(111% of goal)
|
|
Progress Measure:
Individuals will
maintain attendance at 90% |
A++ |
Achieved 91.5%
attendance rate.
(102% of goal)
|
|
Total |
A++ |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Day Habilitation Services
For Period Ending December 31, 2007
Shenandoah |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
80% of consumers will
participate in activities.
|
A++ |
91% participation
rate maintained this period.
(114% of goal) |
|
Efficiency Measure:
Balance expenses and
revenues to support these services.
|
A+ |
Net earnings of
$1746.45 for this recent six months.
(100% of goal) |
|
Consumer
Satisfaction:
Annual satisfaction
surveys will be completed with scores of 90% or more. |
A++ |
10 surveys completed
and all scored 100%.
(111% of goal) |
|
Progress Measure:
Individuals will
maintain attendance at 90%
|
A++ |
Attendance for the
reporting period averaged 96%.
(107% of goal) |
|
Total |
A++ |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
NISH CONTRACT / COUNCIL BLUFFS
July 1 – December 31, 2007 |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure: 90% of consumers will maintain or increase average hourly
wage.
|
B+ |
87% of this goal has
been met this semi-annual period. |
|
Efficiency Measure:
Consumers will perform at least 95% of the work tasks completed on this
contract. |
A+ |
Quarterly reports
show 95.36% and 95.44% each quarter for this semi-annual period. Goal
has been met at 100%. |
|
Consumer
Satisfaction: Obtain annual satisfaction scores of 95% or more. |
A++ |
Average score was
99.7%. Goal has been met at 105%. |
|
Progress Measure:
90% of the crew members will maintain or increase score on Individual
Performance Evaluations. |
B+ |
87% of goal has been
met. |
|
Total |
A |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Organizational Employment
July 1 – December 31, 2007
Red Oak Work Center |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
70% of individuals
receiving services will maintain or increase their Individual
Performance Evaluation Score |
A++ |
43 of 49 used in this
comparison or 88% maintained or increased their score. (125% of goal) |
|
Efficiency Measure:
Reduce number of
non-productive hours due to behavioral issues by 50%. |
D |
Unproductive use of
available production time averaged 6.2%.
(63% of goal) |
|
Individual
Satisfaction:
Individuals receiving
services will score at least 95% on annual survey. |
A++ |
Goal met at 105%. |
|
Progress Measure:
70% of individuals
receiving services will maintain or increase their production rate. |
B |
Goal not met. 30 of
51 maintained or increased their score. (84% of goal) |
|
Total |
A |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Organizational Employment
July 1 – December 31, 2007
Shenandoah Work Center |
|
GOALS |
GRADE |
COMMENTS |
|
Effectiveness
Measure:
70% of individuals
receiving services will maintain or increase their Individual
Performance Evaluation Score |
B |
Only 29 of 50
maintained or increased their score. (83% of goal) |
|
Efficiency Measure:
Reduce number of
non-productive hours due to behavioral issues by 50%. |
D |
Unproductive use of
available production time was at 3.14% average for this period. (67% of
goal) |
|
Individual
Satisfaction:
Individuals receiving
services will score at least 95% on annual survey. |
A++ |
Goal met at 105%. |
|
Progress Measure:
70% of individuals
receiving services will maintain or increase their production rate. |
C+ |
Only 29 of 54
participants maintained or increased their production rate.
(84% of goal) |
|
Total |
B |
|
|
REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
Employment Resources - Community Employment
July 1 – December 31, 2007 |
|
Goals |
Grade |
Comments |
|
|
|
Number of individuals placed with major
disabilities |
A+ |
|
|
Place individuals in VR Closure Status |
D |
Some of the placements still
required follow-along Job Coaching, so their status had not yet achieved
VR Closure Status |
|
Average wage of new community employee – Goal -
$6.20 Current - $6.20 |
A+ |
|
|
Number of people getting the job that matches their
desired job goal. |
A+ |
|
|
Individuals get job within four months of referral |
D |
Getting people placed within 4
months remains an on-going concern. The problem here is tied to lack of
job availability and a need for better employer education. |
|
Individuals happy with job and services |
B+ |
Job Coach availability is tied to
customer satisfaction. |
|
Employers happy with services |
A |
|
|
Funding sources satisfied with services |
A+ |
|
|
Individuals with jobs in the community
competitively employed |
A |
|
|
Individuals successfully completing six months of
competitive employment with improved job situations i.e. increase in
hours, pay raise, transfer to a better job. |
D |
Instead of increases/improvement in
these areas, many placements have experienced a cutback or decrease in
these areas. We believe this to be a sign of the economic times. The
increase in minimum wage to $7.25 on 7-1-08 will most likely also result
in labor force reductions and changes in # of hours worked. |
|
Employment Resources – Community-Based Vocational Assessment |
|
Vocation Goal decision met |
A |
|
|
“Support Needs” met |
A+ |
|
|
Evaluations completed within two months |
D |
We continue to struggle with meeting
this outcome. Staff availability (We only have part-time staff),
employer availability, and client willingness continue to impact this. |
|
Individuals are satisfied with service |
A |
|
|
Funding sources are satisfied with service |
A+ |
|
|
Most individuals served |
A |
|
|
Employment Resources – Work Adjustment |
|
Consumers ready to be placed in community jobs when
done |
D |
These services have been
time-limited by virtue of the funding. It is difficult to prepare
people with significant barriers for community jobs within the time
frame available. |
|
Increase number of individuals serviced |
D |
There have been minimal referrals
for this service. This is driven by the funders not NPI |
|
Individuals are happy with services |
A+ |
|
|
Funding sources are happy with services |
A+ |
|
|
An individual’s training objectives match his or
her job goals |
A+ |
|
|
Employment Resources – Work Evaluation |
|
Assess if person is able to work in
community
|
A |
|
|
Variety of work settings and tasks
available to match consumer interest |
A |
|
|
Evaluation started within 30 days of
referral |
B |
One evaluation was not started
within 30 days due to issues related to the person being evaluated and
not NPI. All others were started within 30 days of referral. |
|
Evaluation and all paperwork
completed within 45 working days of start date |
A |
|
|
Person gains satisfaction from
services |
A |
|
Grading Scale
Over 10% = A++
100% - 95% = A+
95% - 90% = A
90% - 85% =B+
85% -80% = B
80% - 75% = C+
75% - 70% = C
Below = D
|