REPORT CARD
Nishna Productions Inc.-Outcome Management Report
Residential Department-Community Support Program (CSP)
7/1/08 to 12/31/08

GOALS

GRADE

COMMENTS

Individuals need less service.

 

 

B+

All individuals were able to maintain or decrease their hours of service.

Individuals live where they want to.

 

        A

92% of individuals served were able to maintain or reduce their need for services.

Staff served at least 95% of allotted services hours each month.

CSP I – Hourly

CSP II - House

 

       A

       A+

 

92% of hourly CSP hours were served. The men living at the CSP house continue to receive 51 hours of service per week.

Individuals are happy with services.

 

       A+

The average satisfaction survey score for individuals receiving CSP services is 100%.

Stakeholders are happy with services.

 

        C+

The average stakeholder survey score was 78%.

Scores increased on:

1)       Independent Living Skills Assessment

2)       Nutritional Assessment

3)       Safety Assessment

4)       Health Care Assessment

 

A++

A++

      A+

      A+

All efforts are made to ensure that the same staff does the assessments each reporting period in an effort to improve consistency.

 

REPORT CARD
Nishna Productions Inc.-Outcome Management Report
Residential Department-RCF Group Homes
7/1/08 to 12/31/08

GOALS

GRADE

COMMENTS

 

Individuals live where they want to.

 

 

A++

98% of individuals served were able to maintain their placement or move to less restrictive living arrangements.

 

Group home beds filled at 97% rate for the year.

 

 

A

 

Group home beds were filled at 91% for this reporting period.

 

Individuals are happy with their services.

 

 

A++

 

The average satisfaction survey score for individuals living in the group homes was 97%.

 

Stakeholders are happy with services.

 

 

B+

 

The average satisfaction survey score for stakeholders of individuals living in the group homes was 89%. Comments are seldom added by stakeholders so it is difficult to determine what they might be dissatisfied with.

 

Scores remained within 5% of the last reporting period:

  1. Independent Living Skills Assessment.
  2. Nutritional Assessment.
  3. Safety Assessment.
  4. Health Care Assessment.

 

 

        A+

 

        A+

        A+

        A+

 

Assessment scores remained within the five point range.

 

 

REPORT CARD
Nishna Productions Inc.-Outcome Management Report
Residential Department-Home & Community Based MR-Waiver Services
7/1/08 to 12/31/08

GOALS

GRADE

COMMENTS

Individuals need less service.

 

A

One individual needed to be placed in a nursing home due to medical issues. All other individuals receiving services were able to maintain or decrease their services hours.

 

Individuals live where they want to.

 

A+

All individuals served were able to maintain or decrease the needed services.

Staff served at least 95% of allotted services hours each month.

 

A

Hours were served at 87%.

Individuals are happy with services.

 

A+

The average score on individual satisfaction surveys was 100%.

Stakeholders are happy with services.

 

B+

The average stakeholder’s satisfaction survey was 89%.

Scores increased on:

5)       Independent Living Skills Assessment

6)       Nutritional Assessment

7)       Safety Assessment

8)       Health Care Assessment

 

 

A+

 

A+

A+

A+

 

All scores either increased slightly, or stayed within the 5% range.

 

REPORT CARD
Nishna Productions Inc.-Outcome Management Report
Residential Department-Respite Services
7/1/08 to 12/31/08

GOALS

GRADE

COMMENTS

 

Families are happy with services.

 

 

A+

 

Family satisfaction is high in regards to respite services.

 

Individuals get to live at home with their families.

 

 

A+

 

One child receiving respite services was placed in an ICF this reporting period.

 

 

Individuals are happy with their services.

 

 

A+

 

The average satisfaction survey score for individuals receiving respite services was 100%.

 

 

REPORT CARD
Nishna Productions, Inc. – Outcome Management Report
July 1, 2008 to December 31, 2008
 

Goals

Grade

Comments

Employment Resources – Community Employment

Number of individuals placed with major disabilities

A

 

Place individuals in VR Closure Status

A

 

Average wage of new community employee – Goal - $7.25 hr Current - $7.25 hr

A

 

Number of people getting the job that matches their desired job goal.

A

 

Individuals get job within four months of referral

D

Lack of job availability and a national recession impact this area.  Employees are being laid off, and employers are reducing labor hours in every area of the country.  Many individuals desire employment in the service and retail industry.  Many people have reduced their spending significantly, there by reducing employers’ need for employees.

Individuals happy with job and services

A

 

Employers happy with services

A

 

Funding sources satisfied with services

A

 

Individuals with jobs in the community competitively employed

A

 

Individuals successfully completing six months of competitive employment with improved job situations i.e. increase in hours, pay raise, transfer to a better job.

 

A

 

Employment Resources – Community-Based Vocational Assessment

Vocational Goal decision met

D

Assessments were completed, but in the end, the person being evaluated still was not sure what type of job they wanted to pursue.

“Support Needs” met

A

 

Evaluations completed within two months

D

Site development (willing employers) and declining job availability have impacted this.  In addition mental & physical health issues on the part of the individual being assessed have slowed down the process.

Individuals are satisfied with service

A

 

Funding sources are satisfied with service

A

 

Most individuals served

N/A

# of referrals is decreasing.  Lack of job availability at the end of assessments seems to be impacting the number of referrals.

Employment Resources – Work Adjustment – NONE WERE COMPLETED IN THIS PERIOD

Consumers ready to be placed in community jobs when done

 

 

Increase number of individuals serviced

 

 

Individuals are happy with services

 

 

Funding sources are happy with services

 

 

An individual’s training objectives match his or her job goals

 

 

 

 

 

       

Grading Scale
Over 100% = A++
100% - 95% = A+
95% - 90% = A
90% - 85% = B+
85% - 80% = B
80% - 75% = C+
75% - 70% = C
Below = D